A Smarter Way to Manage Payments
The new AI Soundbox goes beyond announcing payment receipts. It allows merchants to ask questions about their daily sales, collections, and performance — and get instant, data-backed answers. Supporting 11 regional languages alongside English, the device is built to serve India’s diverse business ecosystem. It responds to voice queries with clear summaries and actionable insights, saving merchants valuable time spent on manual bookkeeping or spreadsheet tracking.
Vijay Shekhar Sharma, Founder and CEO of Paytm, described the innovation as a milestone moment, saying, “From bringing QR code-based mobile payments to creating Soundbox as a trusted payment companion, we are now entering the intelligence age with AI-first products. This device brings the power of data and automation to every small business in India.”
Technology Meets Convenience
The Android-based AI Soundbox supports tap and insert card payments along with dynamic QR codes, making it an all-in-one payment solution. Merchants can view live payment updates on its top display or hear them through the inbuilt voice alerts. Equipped with WiFi and 4G connectivity, it ensures smooth operation in restaurants, shops, and even outdoor markets.
The Soundbox also includes a Paytm Button for quick support access and business notifications, while its touchscreen interface makes navigation effortless. Businesses can track payments, analyse trends, and get instant feedback — all without needing separate software or devices.
Empowering Small Businesses with AI
The company highlighted that the AI Soundbox is more than a gadget — it’s a leap towards AI-driven business empowerment. It’s designed to give merchants the ability to understand and grow their operations intelligently. The device’s features include flexible AI usage plans, allowing even small-scale enterprises to access premium data insights without heavy costs.
Shares of Paytm rose by nearly 2.5% following the announcement, reflecting market optimism around the product’s potential to redefine merchant technology in India.
Vijay Shekhar Sharma further added, “With the Paytm AI Soundbox, we are making the power of AI accessible to small and micro businesses. This is about enabling trust, efficiency, and sustainable growth. We are committed to making AI inclusive, safe, and transformative for every entrepreneur.”
The Road Ahead for Paytm
This launch reaffirms Paytm’s position as a leader in India’s digital payments revolution. From introducing QR-based transactions to now embedding AI intelligence into everyday business devices, the company continues to bridge the gap between technology and financial empowerment. The AI Soundbox is expected to be adopted widely by merchants across urban and rural markets, helping them simplify accounting and make smarter, faster decisions.
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